“Would give them a 10 out of 10 and would highly recommend them to anybody looking to get ISO certification in the future.
The audit was very very smooth.
The day one audit was helpful, because although there weren’t any findings made he did make some recommendations to our QMS and our on-time delivery matrix which we incorporated on that same day, once again with Lee’s help We updated our QMS same day, got it to the auditor and he was very happy to see the changes we had made, even though they weren’t going to be any findings they were just recommendations, I think it did smooth the process through.
Seth was fantastic, very easy to work with, once we got through the time zone issues, very professional, knew what he was doing, knew where to look, and I assume he knows where the holes typically are. He also made a lot of accommodations to where we are in the world and helping us getting that certification.”